Privacy Policy

Privacy Policy for Aurora Real Estate Transactions

Introduction

Welcome to the online hub of Aurora Real Estate Transactions (hereafter referred to as “Aurora,” “we,” or “our”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring that your privacy is respected at all times. This comprehensive Privacy Policy outlines our practices regarding the handling of personal information in alignment with international data protection regulations, including PIPEDA (Canada), Quebec Law 25, GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy is applicable to every aspect of our online presence, encompassing:

Please note that this policy does not extend to external third-party services or websites linked from our platform, which have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy becomes relevant when you engage in any of the following activities:

  • Utilizing our applications as an authorized user
  • Visiting our website(s) connected to this statement
  • Subscribing to receive communications, including emails, newsletters, phone calls, or text messages (SMS) from us

Personal Data Collection

Aurora collects a variety of personal information for different purposes, ensuring transparency in our data collection practices. The types of personal data we gather include:

  1. Account Information: Details related to your user account creation and maintenance.
  2. Payment Information: Data necessary for processing transactions, including cardholder details (masked) and billing addresses.
  3. Financial Information: Personal financial records relevant to our services, such as bank account information for direct deposits or investment portfolios.
  4. Purchase Information: Details of your purchases, including products/services acquired, quantities, and transaction dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, used for personalized experiences and analytics.
  6. Location Data: Geolocation data provided when you interact with our services, helping us offer location-based services.
  7. Feedback: Your valuable insights and opinions about our products or services, which we use to enhance our offerings.
  8. Social Media Information: Data from social media platforms when you choose to log in via these services or share content from our site.
  9. Product Information: Details about the products or services that interest you, including preferences and browsing history.

We obtain this data through direct user input, automatic collection during interactions with our platform, and partnerships with third-party service providers.

Cookies

Aurora employs cookies to enhance your experience and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigating our site and using core services.
  • Preference Cookies: Remembering your preferences for a personalized experience.
  • Analytics Cookies: Tracking website usage to improve our services and content.

Users have the option to control non-essential cookies through our Cookie Manager, allowing you to manage your cookie settings according to your preferences.

Retention and Deletion

We adhere to data retention policies that comply with legal requirements and business needs. Personal Data is retained for as long as necessary to fulfill the purposes it was collected for, after which it is securely deleted or anonymized.

Security Measures

Aurora implements robust security measures to safeguard your personal information:

  • Employing encryption protocols for secure data transmission
  • Engaging reputable third-party processors who adhere to strict data protection standards
  • Regularly reviewing and updating our security practices to adapt to evolving threats

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services do not knowingly collect or solicit personal information from minors, and we encourage parents or legal guardians to supervise their child’s online activities.

Your Rights

Depending on your location, you may have specific rights regarding your personal data:

  • Access: Retrieve and review the personal data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be treated fairly and not discriminated against for refusing certain data processing practices.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email at [email protected] or through postal mail to the address provided below.

Changes to Policy

Aurora reserves the right to update this Privacy Policy at any time. Any modifications will be posted on our website, ensuring you are always informed about our data handling practices.

Contact Information

For any inquiries, unsubscribe requests, or if you have questions regarding our privacy policy, please reach out:

  • Email: [email protected]
  • Postal Mail: Aurora Real Estate Transactions, Privacy Team, [Address]